FAQs

If you have other questions, please just send it to support@balltobasket.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Ordering & Products

Our t-shirts are available in sizes ranging from XS to 5XL. Size availability may vary by design, so please check the size chart on each product page.

You can view our detailed size chart on each product page to ensure the best fit. If you’re between sizes, we recommend sizing up for a looser fit.

Most of our t-shirts are made from 100% soft cotton or a high-quality cotton/polyester blend for comfort and durability. Specific materials are listed on each product page.

At this time, we offer only pre-made designs, but we’re always open to suggestions! Feel free to message us if you have an idea.

All of our products are proudly made and shipped from the USA. Production and fulfillment take place in Detroit, Michigan, ensuring fast delivery and quality you can trust.

We accept a variety of secure and convenient payment methods to make your shopping experience seamless. These include:


PayPal as a secure and convenient payment option. At checkout, simply choose PayPal to complete your purchase using your PayPal balance, linked bank account, or credit/debit card.


Major Credit & Debit Cards (Visa, MasterCard, American Express, Discover)


Shipping & Delivery

Orders are typically processed within 2–3 business days. Standard shipping within the U.S. takes 5–7 business days. International shipping may take longer.

Once your order ships, you’ll receive a confirmation email with tracking information. You can also track your order directly on our website.

We proudly ship from Detroit, MI, using trusted carriers like USPS Ground Advantage, OSM, and UPS to provide a range of reliable delivery options, including:

Economy (Default)

Ground

2-Day

Overnight

Shipping costs depend on the size, weight, and destination of your order.

Unable to find satisfactory answers ? Contact Support